Last week after over a month of performance issues I decided to address CLEAR, so I called in. Technical Support could not help unless I shut down the service I pay monthly for two hours, Account Manager told me I should switch to another provider. So I went on to their Customer Support Portal and commented, starting the discussion.
This morning I got to log into my CLEAR account and they deactivated it. I had to go onto customer service chat to have them reactivate it.
"very technical", that is classic.
Monday, March 28, 2011
Posted by michaelstevensrev at 11:33 AM